South Texas Spine & Surgical Hospital complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity, and sex stereotypes). South Texas Spine & Surgical Hospital does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

South Texas Spine & Surgical Hospital:

• Provides people with disabilities reasonable modifications and free appropriate auxiliary aids and services to communicate effectively with us, such as: qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats).
• Provides free language assistance services to people whose primary language is not English, which may include qualified interpreters and information written in other languages.

If you need reasonable modifications, appropriate auxiliary aids and services, or language assistance services, contact our staff or your healthcare provider for assistance

If you believe that South Texas Spine & Surgical Hospital has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Tarren Huff, CNO
18600 Hardy Oak Blvd.
San Antonio,  Texas 78258
(210) 507-4094 Phone
(210) 404-0802 Fax
tarren.huff@stssh-sa.com

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, Jennifer West, CNO is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019
1- 800-537-7697 (TTY or TDD)

Complaint forms are available at: http://www.hhs.gov/ocr/office/file/index.html.

This notice is available at South Texas Spine & Surgical Hospital website: www.southtexassurgical.com.